110% recommended, but be prepared for the results and use them as a jumpstart to improvement. Don’t dwell on the negative results, any valid feedback is valuable.
We were able to get solid data that shows the majority of the congregation is supportive of growing our membership and attracting young families. While not fun and not necessarily a surprise, it was helpful to know there was a high level of dissatisfaction among the congregation. That is confirmation that the way it has always been is not working anymore and must be addressed. When the time comes, we are prepared for some of the same people that are unsatisfied to be the same ones that struggle with change. We will make it a priority to use that as an opportunity to re-invite them to join the team and be involved with finding the solutions. (October 2018)